Simple, Predictable Pricing
Enterprise-grade security and infrastructure management at a fraction of the cost of building an in-house team. No surprises, no hidden fees.
Essential
For growing teams ready to level up their security posture
Professional
For businesses requiring 24/7 expert coverage and active compliance
Enterprise
For mission-critical infrastructure requiring dedicated teams and custom SLAs
All prices are estimates. Final pricing depends on your specific requirements. Get a custom quote
Our Commitment to You
We stand behind our work with guarantees that protect your investment
30-Day Satisfaction Guarantee
Not satisfied with our service in the first 30 days? We'll credit your first month's fee toward future services. We're confident you'll love working with us.
- Full service credit if not satisfied
- No long-term contract required
- Keep all documentation we create
SLA-Backed Response Times
We guarantee our response times in writing. Miss an SLA? You'll receive service credits automatically applied to your next invoice.
- P1 response: 5-60 min (by plan)
- 99.5-99.99% uptime guarantee
- Automatic service credits for misses
Smooth Transitions
If you ever need to move on, we provide 60-day transition support at no extra cost. We'll document everything and help your next team get up to speed.
- Complete documentation handoff
- Knowledge transfer sessions
Transparent Pricing
Your quote is your price. No surprise fees, no hidden charges. Third-party tool costs are passed through at cost with no markup.
- Fixed monthly pricing
- No markup on third-party tools
Real-World Pricing Examples
See what companies like yours typically pay
Early-Stage Startup
15 employees
B2B SaaS Company
50 employees
Healthcare Practice
25 employees
Fintech Startup
80 employees
These are representative examples. Your actual pricing may vary based on specific requirements.
Get Your Custom QuoteCompare Plans
Detailed feature comparison across all service tiers
| Feature | Essential | Professional | Enterprise |
|---|---|---|---|
| 24/7 Automated Monitoring | |||
| Business Hours Expert Response | |||
| 24/7 Human Response (All Issues) | |||
| Security Operations Center (SOC) | |||
| Vulnerability Scanning | Weekly | Continuous | Continuous |
| Compliance Management | Readiness | Full | Full + Audit |
| Cloud Cost Optimization | |||
| Proactive Threat Hunting | |||
| Dedicated Account Manager | |||
| Dedicated Security Analyst | |||
| Dedicated Account Team | |||
| Disaster Recovery Planning | |||
| Board-Ready Reporting | |||
| Vendor Risk Management | |||
| On-Site Support Available | |||
| Custom SLAs (up to 99.99%) | |||
| P1 Response Time | < 1 hour | < 15 min | < 5 min |
| Uptime Guarantee | 99.5% | 99.9% | Up to 99.99% |
Engagement Models
Choose the engagement style that fits your needs
Managed Services
Ongoing partnership with monthly retainer. Best for continuous support and operations.
Project-Based
Fixed-scope projects with defined deliverables. Best for implementations and migrations.
Advisory & Consulting
Expert guidance on architecture, security, and strategy. Hourly or retainer basis.
Add-On Services
Enhance your plan with specialized services
Compliance Package
Full compliance management for SOC 2, ISO 27001, HIPAA, or PCI-DSS
Penetration Testing
Annual penetration test with detailed report and remediation guidance
Cloud Cost Optimization
Dedicated cost analysis and optimization with guaranteed savings
DevOps Automation
CI/CD pipeline setup, IaC development, and automation projects
Security Training
Employee security awareness training and phishing simulations
Incident Retainer
Priority incident response with guaranteed response times
vCISO Services
Part-time security leadership, board reporting, and security program management
Email Security Suite
DMARC, phishing protection, email backup, and M365 security hardening
Observability Platform
Full-stack monitoring, log management, APM, and alerting
Well-Architected Review
One-time cloud architecture assessment with remediation roadmap
Pricing FAQ
Common questions about our pricing and billing
How do you determine pricing for my organization?
Pricing is based on several factors: number of employees/users, infrastructure complexity, compliance requirements, and support level needed. We provide a detailed quote after our free assessment, which typically takes 1-2 weeks.
Are there any setup or onboarding fees?
For managed services, there's typically a one-time onboarding fee ranging from $5,000-$15,000 depending on complexity. This covers discovery, documentation, tool setup, and the initial shadow period. This fee is often waived for annual commitments.
What's included in the monthly fee vs. billed separately?
The monthly fee covers all operational support, monitoring, incident response, and regular maintenance. Third-party tool costs (monitoring platforms, security tools) are typically passed through at cost. Major projects or migrations are scoped separately.
Can I upgrade or downgrade my plan?
Yes. Plans can be adjusted with 30 days notice. We'll work with you to ensure smooth transitions. If your needs change significantly, we'll proactively recommend adjustments during our quarterly reviews.
What contract terms do you offer?
We offer month-to-month, annual, and multi-year agreements. Annual commitments typically include a 10% discount and waived onboarding fees. Enterprise customers may negotiate custom terms.
How does billing work?
Managed services are billed monthly in advance. Project work is typically billed 50% upfront, 50% on completion (or milestone-based for larger projects). We accept ACH, wire transfer, and major credit cards.
Still have questions?
In-House IT vs. PlatOps
See how much you could save with managed services
Select a company profile similar to yours:
Includes salaries, benefits, training, tools, and turnover costs
24/7 coverage, senior engineers, compliance support, no turnover risk
* Estimates based on industry benchmarks. Actual savings depend on your specific situation. Try our detailed ROI calculator
Have Questions About Pricing?
Schedule a quick call with our team to discuss your specific requirements and get a custom quote tailored to your organization.
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