Skip to main content

Founder-led. Senior engineers only — formerly at Cisco, Google & U.S. federal IT.

Your Entire IT Team. Zero Headcount.

No need to hire an IT department. We run your business email, cloud and security, with a 24/7 help desk, for businesses of 10–200 people. No hiring, no turnover.

Book a free 30-minute callSee What You'd Save

Free 30-minute callA senior engineer, not a salespersonNo commitment

Who we build for

Businesses without ITMedical & dental clinicsLaw firmsAccounting & financeFunded startups

30-day

Satisfaction guarantee

24/7

Expert support & monitoring

1 hour

Critical response, 24/7

4 hours

Routine requests, business hours

Ongoing management

Choose the work you need help with

Each service has its own responsibilities and fee. Choose the help you need without buying an entire IT department.

Managed Business Email

Give your staff someone to contact for email problems. We administer Microsoft 365 or Google Workspace and manage agreed protection and backups.

  • 24/7 help desk for your staff
  • Users, shared inboxes and permissions
  • Main-domain email authentication
  • Email and business-file backup

$49/user/month

12-month commitment, billed monthly. 15-user minimum ($735/month). Rolling: $59/user/month ($885 minimum).

Microsoft/Google and required security licences extra. Standard migration included annually; rolling migration quoted upfront.

Explore the service

Managed Cloud Operations

Put a name against your cloud operations. We monitor and maintain the agreed systems, handle incidents and review health and costs.

  • Monitoring, patching and incident triage
  • Backups and agreed restore tests
  • Monthly health and cost reviews

From $3,000/month

12-month commitment, billed monthly; standard onboarding included. Rolling: from $3,600/month plus $2,500 setup.

Reviewed existing estate: one provider/primary region, up to five named server/database services. Cloud and paid tools extra.

Explore the service

Security & Compliance Support

Keep agreed safeguards and security evidence up to date, with a named control register, scheduled reviews and clear next actions.

  • Monthly control and evidence checks
  • Quarterly access and policy reviews
  • One existing-evidence questionnaire/month, up to 100 questions

From $1,500/month

12-month commitment, billed monthly; standard onboarding included. Rolling: from $1,800/month, setup up to $1,500, reduced for reused work.

Reviewed scope: one organization with 10–50 staff, one email tenant and optional small cloud estate. Software, audits, major remediation and dedicated SOC extra.

Explore the service

USD before tax. Starting rates apply to reviewed standard scopes. Larger or different requirements receive an upfront quote.

For software teams: Managed DevOps

Cloud operations plus pipeline, rollback and platform maintenance. Covered cloud operations are included in one agreement. Your developers retain application features and code defects.

Explore Managed DevOps
Fixed scope · fixed price · fixed timeline

Not ready for a retainer? Start with a sprint.

A single fixed-price engagement with a defined deliverable and end date — the fastest way to get a concrete result before committing to anything ongoing.

Cloud Cost

Cloud Bill Sprint

Cut your cloud bill with three agreed changes and spending alerts, then a follow-up once about 30 days of new billing data is in.

$5,00014 days + follow-up
See the sprint
Cloud & DevOps

Cloud + DevOps Audit Sprint

Find cost, security and single-point-of-failure risk in your AWS estate, ship three agreed fixes, and set up cost guardrails, with a 30/60/90-day roadmap.

$5,00030 days
See the sprint
Compliance

HIPAA Risk Analysis Sprint

The Security Risk Analysis HIPAA requires, three agreed small fixes and an action plan — for single-site practices of up to 15 staff.

$5,00030 days
See the sprint
Compliance

SOC 2 Readiness Starter

Honest gap assessment, three initial controls and an auditor-ready roadmap — for teams of up to 25 facing a deal that requires SOC 2.

$4,00030 days
See the sprint

Compare all sprints

See every fixed-scope engagement side by side and find the right entry point.

View all sprints

Support with clear expectations

Critical incidents: one hour, 24/7

Initial human response and start of triage within one hour, 24/7, for critical incidents affecting covered managed systems.

Essential work is blocked without a reasonable workaround, or there is suspected active account compromise or ongoing data loss affecting a covered system.

Routine requests: four business hours

Routine initial human response within four business hours, Monday–Friday, 9am–5pm Eastern, excluding US federal holidays. The routine clock runs during those hours.

Use your agreed support channel for planned changes, onboarding and problems with a workable alternative.

Customers use a dedicated emergency number or an agreed alerting integration. PagerDuty and other agreed integrations are supported; routing and escalation are configured during onboarding.

The critical-response clock starts when an emergency report reaches the designated channel or a qualifying alert reaches our incident system, whichever is earlier. Acknowledgement does not start it, and escalation does not reset it.

Response is not a guaranteed resolution time. Critical coverage applies to named managed email, cloud and DevOps systems. Security programme support, dedicated SOC, detection and forensics have their own agreed scope.

Compare management with hiring or doing it yourself

Compare the work you need covered, the expertise available and the time your team spends on it. Use your own annual hiring estimate to compare recurring fees.

Include the salary, benefits and other costs relevant to the work you are comparing. No salary benchmark is assumed.

Managed Cloud Operations

$3,000/month

$36,000 in recurring management fees over 12 months.

12-month commitment, billed monthly. Cloud, licences, tax and separately scoped work are extra. Standard onboarding included; standard email migration is included within agreed limits.

Annual cost difference

Enter your estimate to compare

Your estimate minus the displayed recurring management fee. A negative amount means the management fee is higher. This is not a savings guarantee or a like-for-like replacement for an employee.

An employee may own work outside our scope. Compare responsibilities and third-party costs before choosing. Existing in-house expertise may still be the right fit.

Book a free 30-minute callRead the detailed in-house comparison

Built for Companies That Can't Afford Downtime

We keep client systems at 99.9% uptime, and the same practices have taken 50+ organizations through compliance audits. We've assessed 200+ organizations.

Platforms We Work With

AWS
Google Cloud
Azure
Kubernetes
Terraform
Datadog
Docker
GitHub

SOC 2 Expertise

We implement the SOC 2 Type II controls, evidence workflows, and tooling auditors expect — and follow the same controls in our own practice.

HIPAA Expertise

Hands-on HIPAA implementation: BAAs, encryption, access controls, and audit-ready documentation.

GDPR-Ready Designs

Infrastructure designs that support GDPR including data residency, privacy, and deletion rights.

Enterprise-Grade Practices

Every Change Tracked

All infrastructure is defined in code, peer-reviewed, and deployed through automated pipelines, so every change is recorded.

Documentation

Every system is documented with architecture diagrams, runbooks, and DR procedures.

Only the Access People Need

Role-based access controls with MFA, temporary credentials, and comprehensive audit logging.

Automated Backups

Regular automated backups with tested restoration and geographic redundancy.

Proactive Monitoring

Comprehensive monitoring with intelligent alerting and automated incident escalation.

Vulnerability Management

Continuous scanning, automated patching, and regular penetration testing.

Join 200+ companies assessed
48 hours to your assessment report
24/7 support & monitoring
Since 2014 serving SMBs

Free 30-minute call

Ready to Hand Off Your IT?

Book a free 30-minute call. Tell us what you run today, such as email, cloud and security, and we'll show you what PlatOps would take over, what it costs and how it compares to hiring.

No commitment. Video call or phone, whichever you prefer. Run by senior engineers, serving clients since 2014.

What you leave the call with

  • Which services you need, and which you don't
  • A fixed monthly price for your setup
  • A senior engineer, not a salesperson
Book a free 30-minute call

Prefer it in writing? Request a written review